If you received a defective item, you can return the product and get a full refund or exchange the product for another one. Since the books are printed/prepared on demand, we don’t allow returns of non-defective books.
You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, contact us at the contact form on our website.